Rant/link post

First, a triple-shot of holy-crap-has-mlb-gone-in-the-crapper. Selig denies he should share in the blame, the Players Union is clueless, etc.

All of this, however, pales in comparison to the story out of Luzerne County, PA, where a judge and a colleague plead guilty to fraud and for taking more than $2.6 million in kickbacks to send ~ 750 teenagers to two privately run youth detention centers. That's some seriously sick shit. And the sad part is, I'm not surprised. Our 'criminal injustice' system is so far out of whack, so far into the "for-profit" business, it's not funny.

  

Customer Service

Here is the story of K's experience this past week with Time Warner. As background, we currently have the cheapest cable/internet package (since we can't have just internet by itself).

K has been getting repeated calls from Time Warner this past week, but since they haven't been leaving messages she didn't bother calling back or anything. Yesterday she accidentally answered their call, and naturally it was computer-dialed.

K: "Hello?"

other end "... (2 seconds of silence)... umm, hello? "

K: "Yeah, hi."

The customer service lady then notified us that we were probably paying too much for cable - but of course in order to pay less we'd have to get a 3-way bundle including a land line. When notified that we don't want a land-line, she responded with "well, you know, a lot of people are getting normal phones because of, you know, the radiation." (Think Dubya saying 'nukyalar'.)

K then reassured her that we really weren't interested in paying more money to get a land-line that we wouldn't use, to which the rep responded "good luck with that." Apparently her tone was comparable to what would be used if informed that your plan for retirement was to play the lottery.

So yeah, nice job Time Warner, way to hire a winning team.