Last Wednesday I bought snow tires. My 2WD Toyota Highlander slides around in bad weather like a hotdog in a bun. So last Monday I alternately called City Tires and Interstate Tires until one of the lines wasn't busy. Mr. City Tires asked what size tires I needed. "I drive a Toyota Highlander." "Let's see... that's a 225-70. I just have Firestone Winterforce in that size." "Would you recommend those?" "Thas all I got in that size. I'm all outta th' others."
So I decided to go for it. $109 a tire including installation, and another $10 each for studs. I figured I was probably getting gypped, but I didn't really know what to do about that. On Wedensday I waited an extra half hour "the stud gun broke. it's been a helluva day" and finally was ready to check out. "What'd I say, $129?" "No, you said $119. $109+$10 for studs." "Oh, yeah, right, probably forgot to write it down." Umm...
This morning in a moment of weakness I pulled out the invoice. There's a $12 recycling fee (what did they recycle? They put my summer tires in my trunk) and a $15.50/tire studding service. Umm... I thought it was $10/tire.
So, my question is, how do I interact with members of the automotive services community without getting taken advantage of?